The Complete Platform for Modern Private Investigations
Eagle Eye RMS delivers enterprise-grade case management, real-time GPS tracking, automated billing, and a native iOS app. All designed specifically for investigation firms by working investigators.
One Complete, Customizable Platform
11+ built-in case types with specialized workflows - plus the flexibility to create your own. One system that adapts to how you work.
Surveillance (SUR)
Complete surveillance case management with GPS session recording, photo documentation, and automatic timeline generation.
Background Checks (BCG)
Organize subject data, track database searches, manage source documents with OCR, and compile comprehensive reports.
Process Serving (PS)
GPS-verified service attempts, automatic Affidavit of Service generation (Colorado JDF-98 included, other states available), notarization tracking, and court filing status.
Skip Trace (SKIP)
Locate missing persons and hard-to-find subjects with integrated database searches.
Insurance / Fraud (INS)
Workers' comp, disability, and insurance fraud investigations with evidence tracking.
Corporate (CORP)
Internal investigations, employee misconduct, theft, and workplace issues.
Asset Search (ASSET)
Locate and document assets for judgments, divorces, and financial investigations.
Due Diligence (DUE)
Pre-employment, vendor vetting, and M&A due diligence investigations.
Cyber (CYBER)
Digital forensics, online investigations, and social media intelligence.
Other / Misc
General investigations, interviews, TSCM, and specialized services.
Add Your Own!
Don't see your specialization? Create custom case types like Bankruptcy, Family Law, Criminal Defense, and more.
One complete system. Every case type shares the same powerful features: GPS tracking, auto-billing, client portal, templates, and integrations. Configure workflows your way.
Real-Time GPS Tracking with Native iOS App
Track investigators in real-time, record surveillance sessions with GPS-verified timestamps, and sync everything automatically. Our native iOS app works even when connectivity is limited.
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GPS Session Recording
Start/stop tracking sessions linked to cases with automatic mileage calculation using Haversine formula.
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Geofence Alerts
Set up virtual boundaries with instant notifications for entry/exit, speeding, and prolonged stops.
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Native iOS App
SwiftUI-based app with background location tracking, offline queuing, and automatic sync when connected.
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Mileage & Trip Approval
GPS-calculated mileage with IRS 2024 rates, trip approval workflows, and automatic expense creation.
Auto-Sync Billables & Intelligent Invoicing
When you categorize a document with a pre-existing line item (like a court record), it can automatically tag and bill to an open invoice - or create a new one. No more missed charges.
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Auto-Tag & Auto-Bill
Select a category with a preset line item and it auto-adds to the open invoice or creates one.
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47 Industry-Standard Line Items
Pre-configured expense categories including court fees, mileage, database searches, and more.
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Retainer Management
Track retainer balances, set low-balance alerts, auto-apply payments, and maintain full transaction ledgers.
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Stripe & Square Integration
Accept payments online, process credit cards, sync transactions, and auto-deliver receipts.
Self-Service Client Portal
Give your clients 24/7 access to case updates, document uploads, invoices, and e-signatures without the phone calls.
Secure Login
OTP verification, forced password change on first login, and account lockout protection.
Case Submission
Clients submit new cases and upload documents directly through the portal.
View & Pay Invoices
Access invoices, view retainer balance, and make payments directly online.
E-Signatures
Sign retainer agreements, hold harmless forms, and NDAs electronically.
50+ Professional Templates
From client communications to court-ready affidavits - streamline your documentation with pre-built, customizable templates.
Email Templates
Case updates, intake confirmations, retainer reminders, status notifications
Invoice Templates
Professional invoices, receipts, retainer statements, payment confirmations
Case Reports
Surveillance reports, GPS session exports, background check deliverables
Legal Documents
Affidavits of Service, e-signatures, NDAs, retainer agreements, facesheets
Pre-built Colorado JDF-98 Process Service Affidavits ready for court submission. Not in Colorado? Contact us to add your state's Affidavit of Service forms.
Comprehensive Investigation Tools
80+ features designed for investigative professionals. Everything you need to run your firm efficiently, all in one platform.
Centralized Case Management
All case types in one system with customizable workflows, SLA tracking, case tags, and multi-party subject management.
Push-to-Talk (PTT) Radio
Real-time WebRTC voice communication. Talk to all signed-in investigators, case-assigned teams, or dispatch. Use the iOS app for field communications.
AI-Powered Features
Smart automation built-in: case routing, report generation, SLA alerts. Bring your own OpenAI, Claude, or Gemini API keys to unlock AI case chat with end-to-end encryption.
Live GPS Tracking
Real-time investigator location tracking, surveillance session recording with routes, geofencing alerts, and GPS export for court documentation.
Time Tracking & Payroll
Active timer widget, manual entries, bi-weekly payroll with timecard review, approval workflows, and IRS mileage rate automation.
Team Chat & Collaboration
Direct messaging, case-based channels, real-time presence via Socket.IO, file sharing, and read receipts.
Equipment & Asset Management
Track Axon BWCs & Tasers, iPhones, GPS trackers, surveillance cameras, vehicles, corporate fuel cards, and P-cards. Full assignment history and check-out workflows.
Training & Certification
Moodle LMS integration for investigator training, certification tracking, continuing education requirements, and compliance management.
Real-Time Notifications
Push notifications, in-app alerts, email notifications, SMS alerts, and activity-specific preferences customizable per user.
CRM & Sales Pipeline
Lead management, opportunity tracking, sales pipeline visualization, follow-up automation, and one-click conversion to cases.
Evidence Chain of Custody
Track received, transferred, exported evidence with timestamps, location, SHA-256 hash verification, and full IP logging.
Document Management
S3 cloud storage, version control, category organization, bulk uploads, file previews, and secure client sharing with access logs.
See It in Action
Built for investigators who need tools that work as hard as they do.
Powerful Integrations
Connect Eagle Eye RMS with the tools you already use.
Dialpad
Call logs, SMS, voicemails, transcripts
Stripe
Payment processing, webhooks
Square
Payments, customers, invoices
Microsoft 365
Outlook, SharePoint, Calendar
SendGrid
Email campaigns, tracking
Tracers
Skip tracing, OSINT searches
MicroBilt
Credit, identity verification
Melissa
Address verification, geocoding
Custom APIs
Build your own integrations
Enterprise-Grade Security & Compliance
Independently PenTested and built with regulatory compliance in mind. Every action is logged with timestamps, user attribution, and detailed change tracking - essential for FCRA, DPPA, and GLBA compliance.
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Independently PenTested
Third-party penetration testing ensures your data is protected against the latest security threats.
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FCRA/DPPA/GLBA Compliant
Built to meet regulatory requirements for handling sensitive consumer and driver information.
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IP/VPN Integration Ready
Easy integration with your VPN infrastructure to ensure accounts remain secure and encrypted.
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SSO/SAML Authentication
Single Sign-On support for all plans - integrate with your existing identity provider.
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Complete Audit Trail
All CREATE, UPDATE, DELETE actions logged with IP addresses, user agents, and diff views.
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Role-Based Access Control
6 role levels: Admin, Admin Assistant, Accounting, Investigator, Process Server, Client.
24/7 Emergency Support Team
Investigation emergencies don't wait for business hours. Our dedicated Emergency Support Team is available around the clock via text, email, phone, and chat. With our service contract, you'll never be left without help when you need it most.
Trusted by Investigation Professionals
Hear from investigators who have transformed their practices with Eagle Eye RMS.
"The GPS session recording alone has saved us countless hours. We used to manually document everything - now it's automatic with timestamps and photos."
"The client portal reduced our phone calls by 60%. Clients can check status, download reports, and pay invoices without calling us."
"As a former law enforcement officer, I was skeptical. But Eagle Eye clearly understands investigations - the workflows match how we actually operate."
Ready to Transform Your Investigation Practice?
Join investigation firms across the country who have modernized their operations with Eagle Eye RMS.