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Have questions about Eagle Eye RMS? Our team of former investigators is here to help. Reach out and we'll respond within one business day.
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Contact Information
Phone
(303) 301-1440Business Hours
Monday - Friday: 8am - 6pm MST
Weekend: Emergency support only
Location
Denver, Colorado
Serving clients nationwide
Want to See Eagle Eye in Action?
Schedule a personalized demo and see how Eagle Eye RMS can transform your investigation practice.
Schedule a DemoWhy Investigators Choose Eagle Eye RMS
Eagle Eye RMS was built by licensed private investigators who understand the daily challenges of running an investigation firm. Whether you manage surveillance operations, process serving teams, or background check departments, our platform was designed to eliminate the paperwork, spreadsheets, and disconnected tools that slow you down. When you reach out to our team, you're talking to people who have walked in your shoes — not generic software salespeople reading from a script.
Every inquiry receives a personal response within one business day from our Colorado-based team.
See Eagle Eye RMS configured for your specific investigation workflow — surveillance, process serving, or background checks.
No commitments, no hidden fees. Start with a free trial and scale your plan as your firm grows.
Frequently Asked Questions
How quickly can I get started with Eagle Eye RMS?
Most investigation firms are fully onboarded within 48 hours. Our team handles data migration from your existing systems — whether you're coming from spreadsheets, another case management platform, or paper files. We'll configure your account with your case types, report templates, and billing rates so you can start managing cases on day one.
Is my investigation data secure?
Absolutely. Eagle Eye RMS uses enterprise-grade encryption (AES-256 at rest, TLS 1.3 in transit), role-based access controls, and SOC 2-compliant infrastructure. Your case files, client information, and GPS tracking data are protected with the same security standards used by financial institutions. Visit our security page for full details.
What types of investigation firms use Eagle Eye RMS?
Eagle Eye RMS serves private investigation firms of all sizes — from solo investigators to multi-state agencies with 50+ field operatives. Our platform supports surveillance case management, process serving with GPS-verified proof of service, background check workflows, insurance fraud investigations, corporate due diligence, skip tracing, and legal support services. See our solutions page for industry-specific workflows.
Do you offer training and ongoing support?
Yes. Every Eagle Eye RMS subscription includes complimentary onboarding training, access to our knowledge base, and ongoing email and phone support. Professional and Enterprise plans include dedicated account managers and priority support with guaranteed response times. Our support team consists of former investigators who understand your operational needs.