Pricing
Simple, Transparent Pricing
No hidden fees. Flexible billing options. Choose the plan that fits your firm and scale as you grow.
Starter
For solo investigators & small teams
$175/mo
billed monthly • up to 3 users
- Cases & Storage
- 75 active cases
- SUR, PS, BCG case types
- 25GB file storage
- Field Operations
- GPS session recording
- iOS mobile app
- Mileage tracking
- Time clock (CICO)
- Documents & Billing
- E-Signature included
- Basic report templates
- Invoice generation
- Support & Security
- Client portal (read-only)
- Email support
- 2FA authentication
Professional
For growing investigation firms
$299/mo
billed monthly • up to 15 users
- Cases & Storage
- Unlimited active cases
- Custom case types
- 100GB file storage
- Field Operations
- Everything in Starter, plus:
- Real-time investigator tracking
- Geofence alerts
- Timecard management & payroll
- Documents & Billing
- E-Signature included
- Affidavit of Service (JDF 98)
- Auto-billing & invoicing
- Stripe & Square payments
- Retainer management
- 100GB file storage
- Integrations & Support
- Full client portal
- Dialpad phone integration
- CRM & email marketing
- Priority phone & chat support
Enterprise
For large firms & multi-office operations
Custom
Contact us for volume pricing
Custom contract terms available
- Users & Cases
- Unlimited users
- Unlimited cases & storage
- Multi-office support
- Everything in Professional, plus:
- E-Signature included
- Microsoft 365 integration
- SharePoint document sync
- Tracers, MicroBilt, Melissa
- Custom API integrations
- AI features (Clippy assistant)
- Fleet & equipment management
- Security & Support
- SSO / SAML / Microsoft Entra
- Advanced audit logging
- Dedicated account manager
- 24/7 emergency support
- Custom training & onboarding
Compare Plans
See exactly what's included in each plan.
| Feature | Starter $175/mo |
Professional $299/mo |
Enterprise Custom |
|---|---|---|---|
| Cases & Storage | |||
| Active cases | 75 | Unlimited | Unlimited |
| SUR / PS / BCG case types | |||
| Custom case types | |||
| Multi-office support | |||
| File storage | 25GB | 100GB | Unlimited |
| Field Operations | |||
| iOS mobile app | |||
| GPS session recording | |||
| Real-time investigator tracking | |||
| Geofence alerts | |||
| Time clock (CICO) | |||
| Timecard & payroll management | |||
| Fleet & equipment management | |||
| Billing & Documents | |||
| E-Signature | |||
| Basic invoicing | |||
| Affidavit of Service (JDF 98) | |||
| Auto-billing & tagging | |||
| Stripe & Square payments | |||
| Retainer management | |||
| File storage | 25GB | 100GB | Unlimited |
| Integrations & CRM | |||
| Client portal | Read-only | Full access | Full access + custom branding |
| Dialpad phone integration | |||
| CRM (leads, opportunities) | |||
| Email marketing campaigns | |||
| Microsoft 365 integration | |||
| Data provider integrations | Tracers, MicroBilt, Melissa | ||
| Custom API access | |||
| AI features (Clippy assistant) | |||
| Security & Support | |||
| 2FA authentication | |||
| SSO / SAML | |||
| Audit logging | Basic | Standard | Advanced + Export |
| Support | Priority phone & chat | 24/7 + Dedicated manager | |
| Training & onboarding | Self-service | Live onboarding | Custom training program |
14-Day Free Trial. No Credit Card Required.
Start with our Professional plan free for 14 days. No credit card needed to sign up. If Eagle Eye RMS doesn't transform how you manage investigations, simply walk away — no questions asked. We're confident you'll see the difference from day one.
Frequently Asked Questions
Yes! We offer a full 14-day free trial of our Professional plan. No credit card is required to start — just sign up and begin using Eagle Eye RMS immediately. You'll have access to all Professional features during your trial.
We offer three billing options: Monthly (pay-as-you-go, cancel anytime), Annual (save 17% - pay for 10 months, get 12), and Contract (6, 12, 24, or 36-month terms with discounts up to 25%). Contract plans lock in your rate and provide the best value for firms committed to long-term growth.
No long-term contracts are required — our Starter and Professional plans are available month-to-month, and you can cancel anytime. However, we do offer optional contract plans (6, 12, 24, or 36 months) at reduced rates for firms who want to lock in savings. Annual billing saves 17%, and multi-year contracts save up to 25%. Enterprise plans may have custom terms based on your needs.
You can upgrade your plan at any time with immediate access to new features. Downgrades take effect at the start of your next billing cycle. If you're on a contract plan, upgrades are prorated; downgrades or cancellations may be subject to early termination terms depending on your agreement.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure Stripe and Square payment processing. For Enterprise and contract plans, we can also arrange ACH transfers or invoiced billing with net-30 terms.
Yes! E-Signature is included in Starter, Professional, and Enterprise plans at no additional cost. You can create document templates, send signing requests, and collect legally-binding electronic signatures — all with full audit trails and automatic attachment to cases.
Absolutely. We use 256-bit SSL encryption for all data in transit and AES-256 encryption for data at rest. All data is stored in secure, US-based AWS data centers with daily backups. We maintain role-based access controls, two-factor authentication, and comprehensive audit logging for all activity.
All plans include access to our comprehensive online training resources, including video tutorials, documentation, and quick reference guides. Professional plans include live onboarding sessions with our team. Enterprise customers receive dedicated training programs, custom onboarding, and ongoing support from their account manager.
Your data belongs to you. If you cancel, you can export all your data at any time. We retain your data for 30 days after cancellation in case you change your mind, then securely delete it. You can also request immediate deletion if preferred.
Ready to Get Started?
Start your 14-day free trial today. No credit card required.